Refund policy

ONLINE STORE
Please don't hesitate to contact us if you encounter any issues with your order.

We accept returns within 14 days of receiving your package. Refunds or store credits can be issued. Return shipping costs are the responsibility of the buyer.

In the case of a replacement due to a defective item, return shipping fees remain the responsibility of the buyer.

The original receipt and packaging (if applicable) are required for any return or refund. We do not accept returns of used items. If the returned item is not in its original condition, any loss in value will be at the buyer’s expense.

RENTALS
A 10% fee applies to rental cancellations to cover transaction costs. This fee is calculated on the rental amount.
• Cancellation more than 7 days before the start date: full refund minus the 10% fee.
• Cancellation within 7 days of the start date: 50% refund minus the 10% fee.